Legal Notice:
This entire site is subject to European and international legislation on copyright and intellectual property. All reproduction rights are reserved, including for downloadable documents, iconographic and photographic representations, as well as editorial content. Reproduction of all or part of this site on any electronic medium whatsoever is strictly prohibited without the express authorization of the publication director.
The prices applicable to each consultation are those in force at the said consultation of the service.
Privacy Policy
The information collected on this site and which concerns you is intended solely for the company Oxacom. You have the right to access, modify, rectify and delete data concerning you (law "Informatique et Libertés" of January 6, 1978 modified). For any request, please contact: info@horse-online.be
Site editors:
Oxacom
77A Rue du village B-7903 Chapelle à Oie Belgium
Intra-community VAT number: BE 0864.663.938
Phone: +32 491178161
Email: info@horse-online.be
Realization of the site
Oxacom sprl
This entire site is subject to European and international legislation on copyright and intellectual property. All reproduction rights are reserved, including for downloadable documents, iconographic and photographic representations, as well as editorial content. All trademarks belong to their respective owners. Reproduction of all or part of this site on any electronic medium whatsoever is strictly prohibited without the express authorization of the publication director.
TERMS OF SALES
This sale or order is granted and accepted to the general conditions below, as well as to the special conditions mentioned where applicable, of which the customer declares to have perfect knowledge.
Article 1 Presentation of products
The characteristics of the products offered for sale are presented in the "our selection" section of our site. The photographs do not enter the contractual field. Oxacom cannot be held liable if errors are introduced. All the texts and images presented on the company's website are reserved, for the whole world, under copyright and intellectual property rights; their reproduction, even partial, is strictly prohibited.
Article 2 Period of validity of sales offers
The products are offered for sale while stocks last. In the event of an order for a product that has become unavailable, the customer will be informed of this unavailability, as soon as possible, by e-mail or by post.
Article 3 Product prices
The section "our selection and category" of our site indicates the prices in euros all taxes included, excluding shipping costs. The amount of VAT is specified when invoicing the products and the shipping costs appear on the screen at the end of the selection of the various products by the customer.
The company reserves the right to modify its prices at any time, but the products ordered are invoiced at the price in effect when the order is recorded.
Article 4 Order
The customer validates his order when he activates the "Confirm your order" link at the bottom of the "Summary of your order" page after having accepted these conditions of sale. Before this validation, it is systematically proposed to the customer to check each of the elements of his order; he can thus correct any errors.
The Oxacom company, Horse-online, confirms the order by e-mail; this information includes in particular all the elements of the order.
The data recorded by the company constitutes proof of the nature, content and date of the order. This is archived by the company under the legal conditions and deadlines; the customer can access this archive by contacting the Customer Relations department.
Article 5 Methods of payment
Payment for orders is made by credit card in cash at the time of the order.
A secure transaction system is guaranteed by our hi-pay partner.
Article 6 Delivery
Except when it is mentioned that it is an imperative deadline, delivery times are given for information only. They can only give rise to cancellation at the end of a period of 30 days after formal notice to the customer sent by registered letter with acknowledgment of receipt and which has had no effect. The costs and risks of transport are your responsibility.
Article 7 Complaint
The customer is required to check the items sold at the time of delivery and must mention on the corresponding voucher the reservations he intends to make on the conformity, condition or quantity of the items delivered.
No claim will be accepted after receipt of the goods by the customer if the latter has not mentioned it on the delivery note.
Article 8 Customer relations - After-sales service
For any information, question or complaint, the customer can contact from Tuesday to Saturday, from 10:00 a.m. to 6:00 p.m.
Tel: +32 (0) 69 57 68 20
e-mail: retour@horse-online.be
Article 9 Satisfied or reimbursed
The customer has 14 days from delivery to return the product, the return costs being at his expense. He is then reimbursed for the price of the product in the month of receipt of it by the company.
However, products returned open, incomplete, damaged or soiled are not taken back.
By accepting these conditions of sale, you accept the conditions of transport, exchange and return which are available on this site or by simple request to info@horse-online.be
Article 10 Settlement of disputes
Any dispute relating to this sale, even in the event of a warranty claim or multiple defendants, shall, in the absence of an amicable agreement, fall within the exclusive jurisdiction of the Commercial Court of Tournai.
GDPR application
---
From 24.05.18, the GDPR has been applied to this site by respecting the following criteria. The user has the possibility to delete all his information in order to preserve his confidentiality. The hosting of the site www.horse-online.be is compatible and approved, according to the standards of the GDPR. In order to reinforce the security of data transfer, the HTTPS protocol ensures optimal confidentiality.
